Patient Reviews
Patient Reviews
If you want to change the way your smile looks and improve your oral health with procedures that are personalized to meet your needs, you've found the right place! Our highly trained dentists at Sycamore Family Dentistry are thrilled to treat patients throughout Midlothian, VA with a host of dental concerns and cosmetic goals. Throughout the years, we have had the pleasure of getting numerous reviews from patients of all sorts who have experienced our attentive care themselves. We encourage you to look over our large selection of testimonials and realize the beautiful smile you could attain when you choose us for your dental treatments.
Reviews for Sycamore Family Dentistry
"Love this place"
"What a wonderful surprise my visit was ! I had xrays and my first impressions made on my first visit. Everyone was so nice and the cost of my dentures was extremely affordable ! I am very happy that I chose Sycamore Family Denistry."
"So glad to go to Sycamore Family Denistry. Today, they made time for a new patient, my 88 year old mother. Loved the care they took with her and so did she."
"A lot of stuff going on in my mouth! And the staff has been amazing. Denise taking time in her off hours to talk, Rhonda and Julie out front helping with prescriptions and scheduling, and of course Dr. Sheppard taking time to thoroughly explain things and options. This team is amazing!!!"
"Great support staff and the dentists and hygienists are top notch. This complement is a consistent reality of this practice. Knowledgable, helpful, caring and on time appointments too!"
"Very friendly, upbeat, front office, staff and Doctor Son Was excellent as was Denise the assistant"
"Excellent and friendly family service when I needed it quickly because I had a tooth ache."
"Professional, courteous but friendly, the entire staff is truly representative of what business should be. Great folks. And Cindy is THE best!"
"Very professional, efficient and personable!!"
"I broke a tooth while on vacation and have no local dentist yet. Called Sycamore Family Dentistry to see if they take emergency’s. They got me in within the hour. X-rays, sealant and another appointment for a crown within 45 minutes. The dental hygienist, Denise, was great!! I have a sensitive gag reflex and she did an amazing job getting me focused on other things while she got the x-rays. Everyone in the office was very friendly and reassuring. Looks like I found my local dentist!"
"My experience was excellent"
"Friendly staff and dentist who make you feel comfortable throughout the process. Explain their findings throughout the cleaning process and checkup by the dentist and make recommendations for improvement."
"The staff are all very efficient and wonderful. The dentist and his helper were on top of everything to fix my chipped tooth. It looks great to have a big smile back on my face again!!! I can’t say thank you enough."
"Provides pleasant, helpful and modern care."
"Available always when i need emergency service. All the members of the staff are quick to answer my questions and keep me informed during the procedures."
"I was new to this practice and felt at home as soon as I arrived. All the staff were friendly and informative. Dr was approachable and down to earth! Will definitely recommend."
"Great people. Dentist is very kind"
"Provide pleasant, up to date and helpful care."
"Very professional, yet personable. Clear explanations and wise advice."
"Thank you Sycamore Family Dentistry for being so awesome! 🤗"
"From the moment you call the office to the moment you see Dr. Sheppard, you realize that one thing is most important and that is you. Dr. Sheppard and his entire staff truly want your visit to be comfortable, like you are visiting a friend, not a practice. Everyone is so friendly, welcoming, respectful and have a common interest in making sure you are cared for and appreciated as a patient, not just a number. If you are one that gets a bit anxious and puts off dental care, STOP RIGHT NOW, NO MATTER WHAT YOU ARE DOING AND CALL THE OFFICE. I assure you that you will be glad to meet such wonderful people and you will leave with a smile!! Whether it is routine dental work, or an emergency They have you covered. They made me feel so comfortable that I almost fell asleep during a root canal. Do yourself a favor and stop being just another patient and become one of their family. Many thanks to Dr. Sheppard and his entire staff. Glenn Update for May 1 2024 Again, I can’t say enough good about Dr. Sheppard and his team. They are so glad to see you and truly appreciate you as a patient, only thing is that you don’t feel like a patient you feel like part of the family. So as I have said before, stop procrastinating and call them today and see for yourself."
"Best staff ever!"
"My wife and I have been coming to Sycamore for many, many years. They all have been very professional, caring, and just good people. Our experience with them has always been exceptional. If you need a dentist, this is the place."
"Everyone at Sycamore Family Dentistry, from the front desk to the dentist, are so welcoming and comforting. I had an emergency and they were able to fit me in. Due to caring atmosphere, I am changing my Dentist office to Sycamore Family Dentistry."
"We love Sycamore Family Dentistry! The staff is helpful and kind! It is a small town feel and they feel like family."
"Great Great office and the staff is the very best. Most of us fear the dentist but this staff will take great care of you"
"Dr Sheppard’s staff is friendly and efficient. I would recommend this staff to anyone needing dental assistance"
"Great staff Great Dentist"
"Dr Sheppard and his wonderful team are top notch. Not only are they exemplary in professionalism but their friendliness and positivity make going to the dentist a relaxed and comfortable experience."
"I love these folks. I always have a positive experience!"
"I’ve been a patient of Dr. Shelton for years. He and his staff “are the best”"
"I have been a client/patient of Sycamore Family Dentistry for over a decade. Dr Shepherd took over the practice a couple years back and I remain a loyal and happy client. The entire staff is exceptional- always friendly, always smile (even when I am late to my appointment) and always happy to see me. Dr Shepherd is very approachable and direct with his communication. He quickly put me at ease when he first took over the practice. I have every confidence that he and his staff have my best interests in mind when I am there and trust them. I have recommended them (its not just the Dentist that makes a great practice) to friends and family, will continue to do so, and look forward to future visits. "
"Professional, knowledgeable and personable staff. Great place to have all of your dental needs addressed."
"My experiences with this practice have always been excellent. I've been a patient since the practice began many years ago with Dr. Leary. Dr. Sheppard has continued giving excellent care with up to date techniques and technologies. I highly recommend Sycamore Family Practice."
"The staff is always friendly, personable, on time and up to date with all my history and they keep up with my care. Highly recommended!"
"Love the staff, they interact like “Old Friends “. Quality dental work."
"Very nice staff I love seeing them!"
"Needed dental work done everyone was so nice. Everything was explained before the procedure. The doctor pulled my root tips in record time. The whole place was immaculate and stylish. Can’t say enough good things about this dentist."
"Dentist - top notch Hygienists - excellent Office staff - patient and personable"
"Excellent staff to work with from billing and customer service."
"Hygienist visit today. Office is efficient and on time"
"Great support staff and the dentists and hygienists are top notch."
"I love this dentist! Everyone is very friendly and kind. They aways accommodate my appointment needs and are great during my appointments. I love the reminders for my appointments and that they know my name!"
"Best Dentist’s ever🎉🎉🎉 Thanks for your excellent care and dedication to what’s best for each of your patients."
"From the moment you call the office to the moment you see Dr. Sheppard, you realize that one thing is most important and that is you. Dr. Sheppard and his entire staff truly want your visit to be comfortable, like you are visiting a friend, not a practice. Everyone is so friendly, welcoming, respectful and have a common interest in making sure you are cared for and appreciated as a patient, not just a number. If you are one that gets a bit anxious and puts off dental care, STOP RIGHT NOW, NO MATTER WHAT YOU ARE DOING AND CALL THE OFFICE. I assure you that you will be glad to meet such wonderful people and you will leave with a smile!! Whether it is routine dental work, or an emergency They have you covered. They made me feel so comfortable that I almost fell asleep during a root canal. Do yourself a favor and stop being just another patient and become one of their family. Many thanks to Dr. Sheppard and his entire staff. Glenn"
"Love this dentist and staff. No long wait in the reception area. Hygienist was exceptionally efficient and caring during the cleaning and taking the X-rays. Highly recommend this practice❤️🤩"
"Great staff and service"
"Wonderful dental care and excellent patient care!"
"Best helpful ladies in the firm. Attractive Motivated Pleasant Kind. And very Knowledgeable."
"Great staff, incredibly friendly and very flexible with appt times. The hygienist is great!"
"We love this practice! The staff is so helpful, knowledgeable and friendly. Highly recommended them."
"Great family, dentist! The staff is very friendly. Very welcoming environment as soon as you walk in the door. They are very prompt on their appointment times. My kids like going to the dentist (even though they know it may be painful)."
"I’ve been a long time patient with Sycamore Family Dentistry, and there’s more than one reason for that. The staff have always been incredibly welcoming, personable, and helpful to anyone who come through their door. I have always felt comfortable and taken care of, every single visit, and it’s enough to know that I am always in the best hands with Dr. Sheppard, Dr. Madalena, and their wonderful staff! Anytime I have a friend who asks for a recommendation, I will always bring up Sycamore Family Dentistry, because I know they will always provide the same above-and-beyond excellent care to anyone, as they have for me. Thanks so much Sycamore Fam, for all you do!"
"My son , daughter and myself have been with Sycamore Family Practice and previously Dr. Jessup’s for over thirty years . This group of professional are excellent with our needs . Everything is so comfortable and we’ve Always been at ease with every appointment and their care . They truly do care for us like we’re family .😁"
"We love Sycamore Family Denistry! They are excellent with my three kids and myself. They work hard to get us appointments on the same day and make sure we are all taken care of. Highly recommend!"
"The staff is so nice and welcoming. I was looking for a new place and found this during a midlothian festival. My wife said we have to go there"
"I have been going to Sycamore Dentistry for many years. I have always been treated with the upmost professionalism. There have been times when I had a medical issue that I felt I needed immediate attention and I was always accommodated. Doctor Sheppard is always willing to discuss any concerns I have regarding my dental health. I would highly recommend him to anyone. "
"The best choice for all your dental needs. - I have been going to Sycamore Dentistry for many years. I have always been treated with the upmost professionalism. There have been times when I had a medical issue that I felt I needed immediate attention and I was always accommodated. Doctor Sheppard is always willing to discuss any concerns I have regarding my dental health. I would highly recommend him to anyone. "
"The Sycamore Family Dentistry has treated my family like their’s for all of the years that we have come. They have great service, fast cleaning, and they make it fun for the kids."
"Had an old crown go bad and pop loose. All of the staff took ample time and care to get a temporary in place and prep for a replacement crown. They also thoroughly explained all insurance and timing options."
"I’ve known Dr. Sheppard a number of years & he is an excellent, kind & experienced dentist. I would highly recommend him & his caring staff to anyone!!!"
"My son , daughter and myself have been with Sycamore Family Practice and previously Dr. Jessup’s for over thirty years . This group of professional are excellent with our needs . Everything is so comfortable and we’ve Always been at ease with every appointment and their care . They truly do care for us like we’re family .😁"
"Always friendly, professional and thorough, especially Celinda.😄"
"Been going here for 5 years Dr Sheppard is Soo accommodating."
"I have loved my experience at Sycamore Family Dentistry so much! They are all so welcoming and they give you the best care. You leave feeling clean and happy. ;)"
"I have been seeing Sycamore Dentistry for over 20 years. I have ner been disappointed. The care and skill set is the best and is why I have not seemed another. I have to say the ladies in the front office are not just front office staff they are my friends. I leave after my hygienist is done with smiles and therefore I have a good day. In 2007 I had a full page ad in Ebony magazine and my ile is why they chose the photo."
"Dr. Shaperd and Staff has always been there for me. They work me in when needed for dental procedures, cleanings etc. The staff is always cheerful and courteous to me."
"Dr.Sheppard, Dr.Madalena, and the staff are amazing to work with !! They are really friendly and just an overall wonderful environment!! I highly recommend them to EVERYONE!"
"I had some dental anxiety and hadn't visited a dentist in more time than I'm willing to admit. I finally made an appointment after some nudging from my wife and I couldn't be happier that I did. Dr. Sheppard and the dental hygienist, Cindy were both nothing but professional, caring, compassionate, and non-judgmental. They gave me a ton of great advice for dental care and also gave me some options for some cosmetic improvements to my teeth. I have a bit of work to get done, so I have to go back, but I can honestly say I'm looking forward to going back and getting the work done. My teeth already look noticeably better after the thorough cleaning done by Cindy, and I didn't experience any pain during the cleaning. To anyone putting off going to the dentist or anyone looking for a dentist in general, I cant recommend Dr. Sheppard and his staff enough, they will take care of you."
"One of the best experiences I have had with a dental office. The staff is always courteous, and they were able to get me scheduled as a new patient very quickly."
"Great family dentist. Have been coming for over 20 years to the same practice. Highly recommend."
"This is a wonderful practice with a gentle and kind staff. I highly recommend them to anyone who needs to feel comfort at the dentist."
"Had cleanings as well as fillings and the people and work is great. They also do teeth whitening and i was so happy with how it turned out!!"
"I started taking my kids here this year and I recently went myself- great staff, great Doctor. I will definitely recommend them."
"Everyone at sycamore dentistry is amazing. Always on a first name basis, im relatively late but it’s no worries. Small business but very knowledgeable. Thank you for really good people. Doctor Madalena and Sheppard are amazing :). Front desk and friends are so welcoming. I recommend and am so grateful they’re down the street from my home."
"Dr. Sheppard is a wonderful dentist. He has up to date treatments and does not pressure you to do unnecessary procedures. The office staff is friendly and patient. The office is conveniently located in Midlothian."
"Professional, friendly and they strive to make patients comfortable at all times. Thanks Kevin"
"Sycomore Family Dentistry has the nicest and most professional people around!!!"
"Dr Sheppard is great. Great with kids and the whole family! Been going to this practice for years."
"Great office! From the time you get there and to the time you leave everyone is so kind!"
"Such a friendly, knowledgeable team! My teeth have never felt or looked better!"
"Great experience! Great with kids too!"
"This has been my family's family's dentist for a long time they take care of there patients just like family and have amazing customer service."
"Great service, as always. The staff, and particularly the dental hygienist, are knowledgeable, friendly, helpful, and gentle! Highly recommend this practice"
"Hands down the best dentist office I have ever gone to! With someone who has a trouble mouth that is saying ALOT!"
"Since we arrived to The US, my family and I were looking for a good dentist and visited at least 6 different ones until we found Sycamore, they treat you very well and nicely, plus the doctors have that soft hand to make your procedures really comfy. 100% recommended!!!"
"I have been a client of MRS Catherine Morgan for some months and would highly recommend her services. She has assisted me with my complex financial structures and I have been more than happy with the results. and She had a lot of good reviews. Contact Her, She's a good forex trader who knows the importance of risk management. WhatsApp: +1(850) 961-3910 Email:[email protected]"
"I have been a client of MRS Catherine Morgan for some months and would highly recommend her services. She has assisted me with my complex financial structures and I have been more than happy with the results. and She had a lot of good reviews. Contact Her, She's a good forex trader who knows the importance of risk management. WhatsApp: +1(850) 961-3910 Email:[email protected]"
"I’m grateful for Dr. Sheppard & his staff! I reached out to Dr. Sheppard on a weekend when my tooth shattered. He called me right back and got me in the next day to take a look. He did an incredible job on my dental implant, completely restoring my smile! The staff is so friendly & has always been wonderful at giving me breaks throughout my appointment! Go see them! ☺️"
"I have been a client of MRS Catherine Morgan for some months and would highly recommend her services. She has assisted me with my complex financial structures and I have been more than happy with the results. and She had a lot of good reviews. Contact Her, She's a good forex trader who knows the importance of risk management.WhatsApp: +1(850) 961-3910Email:[email protected]"
"This group is friendly, responsive and easy to work with. I would highly recommend!"
"Best Dentist’s ever🎉🎉🎉"
"I have been a client/patient of Sycamore Family Dentistry for over a decade. Dr Shepherd took over the practice a couple years back and I remain a loyal and happy client. The entire staff is exceptional- always friendly, always smile (even when I am late to my appointment) and always happy to see me. Dr Shepherd is very approachable and direct with his communication. He quickly put me at ease when he first took over the practice. I have every confidence that my dentist has my best interests in mind when I am there and have absolute trust in him and his staff. I have recommended them (its not just the Dentist that makes a great practice) to friends and family, will continue to do so, and look forward to future visits. "
"Overall staff was wonderfully and exceeded my expectations!!! I am happy to have gone to them! Dr. Sheppard is the best!"
"Everyone is always friendly and very personable. Julie and Cindy are like friends when I come. My first visit with Dr. Madalena was pleasant and she was reassuring regarding my concern with my teeth. Dr. Jacob in past visit also was easy to talk to. All staff make the appointment pleasant."
"As a new patient, I particularly enjoyed my first visit to Sycamore Family Dentistry wherein I found the staff to be highly qualified, sociable, and empathetic."
"Everyone in this office is wonderful!"
"Dr. Sheppard and his staff were friendly, informative and kind. I would recommend this practice to anyone who may have reluctance about going to the dentist. They will put you at ease and make you feel confident in the care you are receiving."
"They took great care to listen to me describe my symptoms. They were able to work me in quickly and to get an appointment quickly with an endodontist that fit my busy schedule."
"Best dental practice on the planet..!! The ladies are all super and do fantastic work. Dr. Shepherd seems to be OK also..!!😊"
"The professionalism and friendliness of the whole team is outstanding. You are greeted with a warm smile by the front desk team, my hygienist was fantastic and of course Dr. Madalena is awesome! See you guys in 6 months for my next cleaning."
"Nice and friendly"
"I love the staff. They are always so friendly."
"What an amazing dental practice. I had been a patient of Dr. Jessup for over 20 years.....with Dr. Shepard, I feel comfortable and confident about my future dental care!!"
"You have the best staff I've encountered anywhere. They ALWAYS make the visits and contacts a pleasant, delightful experience!"
"I love this office! And everyone who works there! Smiles from the time I checked in until I left! Highly recommend them! Cannot wait for my next visit!!! ⭐️⭐️⭐️⭐️⭐️"
"Professional, friendly and they strive to make patients comfortable at all times."
"If you are seeking a caring , knowledgeable team-Sycamore Family Dentistry is the place for you. There is a gentle spirit from the front desk to the hygienists. I can go on and on but go for yourself you won't regret it.They will keep your smile beautiful."
"Dr Sheppard and his staff are incredibly welcoming. My husband and I have been seeing Dr Sheppard for a couple years now and each visit has been pleasant. Never had a bad experience. Each staff member is patient, friendly and very informative. Definitely recommend."
"Very professional, techs and Doctor Sheppard were very receptive, the feel of a small family like environment. Nice building and friendly atmosphere."
"I have been going to Hopewell Family Dentistry for about 6 months. They have always been friendly and professional. One thing that stands out here is the dentist is fast and precise, definitely the best experience I’ve ever had. We are a family of 5 ranging from ages 2-36 and we all feel comfortable here. If you’re looking for a place where you feel welcomed and a trustworthy dental team I would highly recommend trying Hopewell Family Dentistry."
"Fabulous experience at the dentist office today! How often do you hear that? I will be bringing my entire family in now. Patient, friendly and informative staff, dental hygienist, and Dentist. Common sense COVID policy that makes you feel safe and comfortable."
"Fabulous experience at the dentist office today! How often do you hear that? I will be bringing my entire family in now. Patient, friendly and informative staff, dental hygienist, and Dentist. Common sense COVID policy that makes you feel safe and comfortable."
"My first visit with hopewell family dentistry today was amazing. From the time I checked in I was greeted with smiling faces and welcome to their facility, both the dental assistant as well as the dentist himself was very thorough and very informative about all the work that would need to be done. What I love the most was that they continue to ask me throughout my sessions with them if there were any questions or any concerns about my consultation and x-rays and information given of the work that I would need to get done and assured that I was set with all my appointments leading up to my next session with them. The staff was awesome even as I left wishing me the best with a big smile! It’s a very comfortable environment. I highly recommend this facility for anyone looking to get dental services, they are booked up for almost a month out but go figure they are so good at what they do. Looking forward to my next session at the end of January. -Tameeka"
"My first visit with hopewell family dentistry today was amazing. From the time I checked in I was greeted with smiling faces and welcome to their facility, both the dental assistant as well as the dentist himself was very thorough and very informative about all the work that would need to be done. What I love the most was that they continue to ask me throughout my sessions with them if there were any questions or any concerns about my consultation and x-rays and information given of the work that I would need to get done and assured that I was set with all my appointments leading up to my next session with them. The staff was awesome even as I left wishing me the best with a big smile! It’s a very comfortable environment. I highly recommend this facility for anyone looking to get dental services, they are booked up for almost a month out but go figure they are so good at what they do. Looking forward to my next session at the end of January. -Tameeka"
"Very friendly staff great service"
"So pleasant and friendly.Felt completely comfortable,staff professional and caring"
"Dr. Sheppard and his team do a great job!"
"Friendly, professional and excellent service! Best dental service I have received in a while. Sharon Wooden"
"Friendly, professional and excellent service! Best dental service I have received in a while. Sharon Wooden"
"I went to Hopewell Family Dentistry today . As a new patient. They staff there so darn sweet. When I met Dr. Shepherd he was also very friendly. I’m the type that is scared of dentist. That sure changed when I met them. My future daughter in law . Highly recommended Dr. Shepherd and his staff. I can’t wait to go see them Aug. 11 th I would highly recommend Hopewell Family Dentistry. I finally found a dentist that I will keep going to. I would give 5 stars. Rene Pennock."
"I went to Hopewell Family Dentistry today . As a new patient. They staff there so darn sweet. When I met Dr. Shepherd he was also very friendly. I’m the type that is scared of dentist. That sure changed when I met them. My future daughter in law . Highly recommended Dr. Shepherd and his staff. I can’t wait to go see them Aug. 11 th I would highly recommend Hopewell Family Dentistry. I finally found a dentist that I will keep going to. I would give 5 stars. Rene Pennock."
"Great staff who was patient and accommodating of a mom with 3 young boys. We were able to schedule appointments that allowed all of us to get a cleaning back to back and they were very understanding when the 2 year old was scared of tools, even showed him what each one did before sticking it in his mouth as well as letting him be in "way" when it came to my turn. Very clean and simple office."
"Switched from Koolsmiles must say I am so glad we did. My kids really loved them there is no long wait and staff is awesome. 5"
"Very nice office in the City of Hopewell."
"The staff is very friendly and helpful. They always call me by my name. The service is great."
"My son's first visit to the dentist was a success at 2 yrs. old they made him feel like a big boy and comfortable and he didn't want to leave after his appointment."
"Awesome Dentist fastest appts. This office gets it done quick fast and in a hurry."
"Amazing staff. Sara the hygienist is amazing, fast, and thorough. Dr. Sheppard is very kind and informative. Overall great practice!"
"This is by far one of the best dentist I have ever been too. I was having issues with a lower back tooth for at least a couple years. I bought up the issue with my then dentist. They took X-rays and said it was fine. But I still was experiencing sensitivity to cold and if I bit down on food just right it would hurt. I decided to go to another dentist. I saw Dr Sheppards reviews and decided to make an appointment with Hopewell Family Dentistry. I was super impressed first visit because he diagnosed my tooth problem immediately. I had a crack in that tooth. He showed me a picture of it even. Also, Dr Sheppard and his staff take great care with their patients. They are friendly and you never have to wait long at all. I would highly recommend this practice to anyone."
"Very friendly atmosphere and reasonable price"
"Friendly staff and very satisfied with the procedure."
"Best Dentistry I have had in years!!! Encourage all of you to come"
"Friendly and professional group."
"Dentist and staff both are very friendly and well trained and educated in their field of dentistry. I myself and my 11 year old granddaughter are very satisfied with Hopewell family dentistry. My granddaughter just had two teeth pulled without any problem. Staff made her feel relaxed and let her have her stress toy to hold while having procedure. Love these guys!!"
"Dentist and staff both are very friendly and well trained and educated in their field of dentistry. I myself and my 11 year old granddaughter are very satisfied with Hopewell family dentistry.My granddaughter just had two teeth pulled without any problem. Staff made her feel relaxed and let her have her stress toy to hold while having procedure. Love these guys!!"
"Everyone at Hopewell Family Dentistry is so nice and helpful and really makes you feel as comfortable as possible during your visit! Love them!"
"Everyone at Hopewell Family Dentistry is so nice and helpful and really makes you feel as comfortable as possible during your visit! Love them!"
"Everything was excellent!!"
"Great office! I have been very pleased with the service. My kids (5 and 7) also like going. Highly recommended."
"Very friendly. Dental hygienist was very thorough and took her time and Dr.Shepard explained things very well. My husband was very pleased as well."
"I would recommend staff is friendly and doctor is great."
"Very friendly. Dental hygienist was very thorough and took her time and Dr.Shepard explained things very well.My husband was very pleased as well."
"Friendly staff, more like family!"
"They are all very friendly and helpful and I haven’t trusted another dentist since I was younger until now. This place is amazing."
"What a wonderful dentist went to get a filling today, and they put the numbing gel on my gum. A few mins later they started working on my tooth. when then dentist was finished I told him I couldn't believe it he didn't even give me a shot. And to my surprise he told me he did. I did feel or see the needle. Wow....."
"They were very friendly and were able to answer all of my questions. I had an emergency, and they were able to accommodate my need quickly. The appointment time was the same as the time that they actually saw me....not an hour later!! Very Pleased Customer"
"I took my 9 y/o daughter in yesterday to HFD as a new patient and it was the best experience at the dentist that she's ever had. They made her feel so comfortable and it was the first time that she wasn't nervous. The staff is so friendly and Dr. Sheppard is just awesome! I was referred here by a friend that takes her kids here and I will refer this place to anyone in need of a dental office. HFD treats you like family and I'm so glad that my daughter loves it so much!"
"My grandsonson had a appointment this morning. It was a great experience. I think I was more scared than he was in thinking of how his reaction was going to be but he had a great first experience and I want to thank Hopewell family dentistry for making that a pleasant visit for him see y'all again in six months"
"Very efficient COVID screening, appointments are on time, and the staff is friendly."
"My grandsonson had a appointment this morning. It was a great experience. I think I was more scared than he was in thinking of how his reaction was going to be but he had a great first experience and I want to thank Hopewell family dentistry for making that a pleasant visit for him see y'all again in six months"
"You are treated like family at HFD. Dr Sheppard has a nice, calm spirit and his staff is very kind. You don’t mind going to the dentist when you’re treated well. I have not had any payment issues at all. I highly recommend HFD."
"Everyone is super nice & gentle touch!"
"the staff is always very friendly and give you answers to your questions. the dentist is outstanding"
"Very courtes and friendly. Very knowledgeable."
"Very nice and courteous staff, listened to my concerns and spent time with me discussing the solutions for my dental work."
"the staff there is kind and friendly they explain to you step-by-step everything that's about to take place I would recommend them to all my friends"
"Great staff and worked very well with my son who has a disability. Definitely recommend"
"Great staff and worked very well with my son who has a disability. Definitely recommend"
"The staff and Dr Sheppard are the best. I've been going there for years and it has had several people take over since Dr. Leftwich passed away. I wouldn't go anywhere except Hopewell Family Dentistry."
"The staff and Dr Sheppard are the best. I've been going there for years and it has had several people take over since Dr. Leftwich passed away. I wouldn't go anywhere except Hopewell Family Dentistry."
"Appointment available soonest and good time keeping"
"Very friendly and helpful, made my son feel comfortable."
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"Pardon me for writing on your timeline, but I must tell you that you always share excellent posts. I've been checking your profile to see your lovely posts and fine pictures. I'll be happy if you become my friend. I don't want to be rude by sending you a friend request without your permission, so I decided to leave a comment here. If you don't mind, can you kindly send me a friend request? I'll be grateful to be your friend. Thanks!"
"Hello miss' I always enjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend requests but it's not going through. Do you mind trying from your side? I will be happy to be friends with you. but If you find this message embarrassing please pardon my manners. Thank you Pardon me for writing on your timeline, but I must tell you that you always share excellent posts. I've been checking your profile to see your lovely posts and fine pictures. I'll be happy if you become my friend. I don't want to be rude by sending you a friend request without your permission, so I decided to leave a comment here. If you don't mind, can you kindly send me a friend request? I'll be grateful to be your friend. Thanks!"
"Hello miss' I always enjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend requests but it's not going through. Do you mind trying from your side? I will be happy to be friends with you. but If… See more"
"Hello miss' I always enjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend requests but it's not going through. Do you mind trying from your side? I will be happy to be friends with you. but If you find this message embarrassing please pardon my manners. Thank you I'm really much impressed about your profile and personalities. I also admire your good sense of humor on here. I don't normally write in the comment section, but I think you deserve this complement. I tried sending you a friend request but he didn't went through it keeps on declining would you mind sending me a friend request just wanna be honest friends. if you find this my message embarrassing please pardon me"
"Hello miss' I always enjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend requests but it's not going through. Do you mind trying from your side? I will be happy to be friends with you. but If… See more I'm really much impressed about your profile and personalities. I also admire your good sense of humor on here. I don't normally write in the comment section, but I think you deserve this complement. I tried sending you a friend request but he didn't w… See more"
"Very sweet professional people. Nice clean environment. Everyone was very helpful in explaining all procedures so I could easily understand. Not that I love going to the dentist, but everyone made me feel very comfortable so I will be at more at ease going back."
"Very sweet professional people. Nice clean environment. Everyone was very helpful in explaining all procedures so I could easily understand. Not that I love going to the dentist, but everyone made me feel very comfortable so I will be at more at ease going back."
"The friendly office staff starts it off from the first initial phone contact to the exceptional dentists care and back to the office staff as you leave! Thanks for making my son's 1st appointment a smooth one!"
"The staff are so friendly! I absolutely love this place!"
"it is a friendly atmosphere and do good cleaning on my teeth"
"Friendly and knowledgeable staff. They are like family!"
"great honest dentist. and staff"
"great honest dentist. and staff"
"Very friendly and very helpful! ✌️"
"Very friendly and very helpful!"
"They are very friendly and nice .Helpful answer all your questions."
"They are very friendly and nice .Helpful answer all your questions."
"I have been going to this location for years. There has been ownership changes, but I am very pleased with Dr. Shepard as well as his staff. I would recommend this practice."
"I have been going to this location for years. There has been ownership changes, but I am very pleased with Dr. Shepard as well as his staff. I would recommend this practice."
"Everyone was very nice. I appreciate that they got me in very quickly when my bridge (from another dentist) came out! They got it back in quickly and it feels great! Thank you so much!!"
"Everyone was very nice. I appreciate that they got me in very quickly when my bridge (from another dentist) came out! They got it back in quickly and it feels great! Thank you so much!! 👍👍😁"
"very knowedgeable a friendly practice. i wouldnt go anywhere else."
"very knowedgeable a friendly practice. i wouldnt go anywhere else."
"The dental hygienist is very thorough and cleans teeth without any pain involved. Everyone at the dentist's office is friendly and very helpful. Every detail of the state of my teeth and potential costs are covered."
"I have been going to this particular dentist office for over 10 years. The new dentist is friendly and personable. They have mondernized the wait room and interior design- it looks great - light and airy. The staff at the front counter were attentive. The dental assistant I had today was personable and thoughtful. This may seem wierd, but I really enjoyed my dentist visit. Hopewell Family Dentistry rocks!"
"I have been going to this particular dentist office for over 10 years. The new dentist is friendly and personable. They have mondernized the wait room and interior design- it looks great - light and airy. The staff at the front counter were attentive. The dental assistant I had today was personable and thoughtful. This may seem wierd, but I really enjoyed my dentist visit. Hopewell Family Dentistry rocks!"
"wonderful, experience, friendly employees."
"Great staff! Upfront on pricing and professional!"
"Great staff! Upfront on pricing and professional!"
"Always very pleasant and helpful. Make you feel appreciated."
"Always very pleasant and helpful. Make you feel appreciated."
"friendly caring takes time to talk with u about what ever is on ur mind"
"Dr. Sheppard is an awesome dentist. I'm normally beyond scared but he tries to make you comfortable and distract you! He is gentle, which is great! No one wants someone roughly tugging on their mouth! I was in pain and he got me right in!"
"The care I received from the beginning to the end was fabulous. I can't say enough about Shelby! Shelby showed professionalism along with a caring attitude giving me the confidence to proceed with my dental work. The knowledge that Dr. Sheppard brought to the issues was excellent. I have a particular small mouth and he completed my work quickly and tenderly as he could for my particular situation. I appreciated the follow up call that was done the day after my dental work. I thank you team for making my experience as pleasant as possible."
"The care I received from the beginning to the end was fabulous. I can't say enough about Shelby! Shelby showed professionalism along with a caring attitude giving me the confidence to proceed with my dental work. The knowledge that Dr. Sheppard brought to the issues was excellent. I have a particular small mouth and he completed my work quickly and tenderly as he could for my particular situation. I appreciated the follow up call that was done the day after my dental work. I thank you team for making my experience as pleasant as possible."
"The care I received from the beginning to the end was fabulous. I can't say enough about Shelby! Shelby showed professionalism along with a caring attitude giving me the confidence to proceed with my dental work. The knowledge that Dr. Sheppard brought to the issues was excellent. I have a particular small mouth and he completed my work quickly and tenderly as he could for my particular situation. I appreciated the follow up call that was done the day after my dental work.… See more"
"Always gets me in right away. Sarah does a great job and keeps me on track. Thanks.....Ken."
"Moving back to the area a few months past, I was enjoying lunch with an old friend. CRACKED one of my caps. I heard about Dr. Sheppard. You must read his bio. He is an interesting and determined man. I found the staff to be knowledgeable and professional. A friendly atmosphere greets you. Each time I went, I was pleasantly surprised to find they called my name before I had a chance to "crack" my book. Thanks for the 'smile'....... Balette Whatley Davis"
"Moving back to the area a few months past, I was enjoying lunch with an old friend. CRACKED one of my caps. I heard about Dr. Sheppard. You must read his bio. He is an interesting and determined man. I found the staff to be knowledgeable and professional. A friendly atmosphere greets you. Each time I went, I was pleasantly surprised to find they called my name before I had a chance to "crack" my book. Thanks for the 'smile'.......Balette Whatley Davis"
"Moving back to the area a few months past, I was enjoying lunch with an old friend. CRACKED one of my caps. I heard about Dr. Sheppard. You must read his bio. He is an interesting and determined man. I found the staff to be knowledgeable and professional. A friendly atmosphere greets you. Each time I went, I was pleasantly surprised to find they called my name before I had a chance to "crack" my book. … See more"
"Always friendly and professional."
"From entering the office til exiting, all are pleasant, courteous, respectful. I am so happy Dr. Sheppard took over this Office. It makes me feel as good as when It was run by Dr. Leftwich. Love these people. The care is exceptional."
"Dr. Sheppard made my dentures back in November 2017. I have been very pleased with them. I would definitely recommend this practice, they are very friendly & professional."